What should I do if I see an error message in Analytics saying "Authentication failed. Data could not be retrieved. Admins can re-authenticate within Settings > Integration"?

What should I do if I see an error message in Analytics saying "Authentication failed. Data could not be retrieved. Admins can re-authenticate within Settings > Integration"?


Notes
Note: Only users with Admin access permissions can perform this re-authentication. If you see an "Authentication failed" popup message in your Analytics interface, please have an Admin re-authenticate in the Settings > Integrations section.
If you're experiencing an authentication issue with Analytics, you can re-integrate with Google Search Console or Site Analytics by following the steps outlined in the linked article.
  1. Site Analytics integration 
For more information on integrations, here's a link to the list of integration articles.


Info
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