Support Options

Support Options

Overview

There are a number of different support options available as well notifications and settings which can be setup for a customized experience.


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Notifications

                     

    

Tracking, reporting, and analyzing your SEO efforts would be impossible without analytics being constantly pulled into the platform but sometimes that happens. Our team and some of our clients have noticed that something breaks and the connection is lost between the time the data is sent from a source to the time it reaches the seoClarity platform. As we work on strengthening the connection between all of the analytic sources and the seoClarity platform, we now have a new Notification System. Learn More


Support Menu


           

Live Chat

  • Live Chat will direct you straight to a Client Success Team member
  • Available on weekdays from 9 am - 5 pm (CST)

Knowledge Base

Training

  • The link directs you to the training sessions where you can register to learn more about the platform and get the most out of it.

Feature Requests

         

Settings

                     

           

Settings

  • The link will take you your domain's setting page
  • It is possible to setup integrations, edit Actionable Insights, and manage users among other items. Learn More

Language

  • Choose to view the seoClarity platform in English or Japanese
         

Account

                     


           

Profile

  • This links directly to your profile settings
  • Update your password, name, company, or alerts


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